Your Guide to Detecting and Preventing Banking Fraud
The Federal Trade Commission (FTC) reported that in 2023, consumers lost more than $10 billion to fraud. Additionally, a YouGov survey revealed that more than
Phone Scams to Watch Out For in 2025
Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the
7 Contact Center Trends We Expect to See Throughout 2025
Contact centers have changed significantly in the past two decades, considering the sheer amount of new technologies that have been introduced. Now, we stand on
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How AI Can Improve Healthcare Fraud Protection
The Association of Certified Fraud Examiners (ACFE) describes artificial intelligence (AI) as a “game-changer for spotting and stopping fraudulent activity,” specifically in the healthcare industry.
Catching the Next Biden Deepfake Robocall
On January 21st, just two days before the primary election, numerous New Hampshire voters received robocalls containing a recording of an AI-generated clone of President
Introducing Pindrop® Pulse™ Inspect in preview, our latest innovation to help combat Deepfakes and Prevent the Spread of Misinformation
Nearly six months ago, we launched our PindropⓇ PulseTM solution, a cutting-edge deepfake detection technology for our enterprise customers to help detect AI-generated voices in
Deepfake of VP Harris Raises Troubling Questions about Election Integrity and AI Safety
News consumption is changing, especially during election cycles Scrolling on social media for hours on end has yet another unforeseen consequence: it’s altered the way
Recent Elon Musk Deepfake is Riddled with Deception
Truth in the age of AI With generative AI, bad actors can spoof audio and video of anyone—especially of global leaders. As deepfakes rise, we
How to Combat Healthcare Identity Theft
Earlier this year, the Attorney General warned that at least two states in the US experienced an unprecedented healthcare data breach impacting up to 1
10 Fraud Detection Questions From Our Recent Webinar
Pindrop’s recent webinar was hosted by Shawn Hall, VP of Product, Research, and Engineering at Pindrop and Ketuman Sardesai, Head of Market Strategy and Intelligence
What is a Robocall and How Do You Stop One?
Robocalls, as defined by Tech Target are “automated telephone calls that deliver a recorded message,” often using caller ID spoofing to deceive recipients. Caller ID
How Voice Authentication Mitigates Replay Attacks
Replay attacks pose a significant threat to a system’s security. They operate maliciously or fraudulently by repeating or delaying user communication. Their simplicity is their
Banking Frauds in 2024: How We Expect the Landscape to Change
According to BAI Banking Outlook: 2024 Trends, banks’ top priorities in 2024 include growing deposits, acquiring new customers, and enhancing customers’ digital experience. BAI is