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Harness the Power of Voice Printing with Phoneprinting™

Pindrop’s award-winning device Phoneprinting® engine that analyzes over 1,300 acoustic features of a call.

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How Phoneprinting™ Works

Detect subtle anomalies with acoustic features, enhancing customer recognition, fraud identification, and pinpointing device type, geo-location, and carrier.

Deep Insights with 1,300+ Voice Printing Features

Phoneprinting technology analyzes more than 1,300 audio features to create a distinct telephony profile, while also revealing true geo-location, device type, and more.

Carrier Clarity
Beyond
Metadata

Phoneprinting technology helps call centers identify the genuine carrier of a call, ensuring robust risk assessment.

Seamless
Device
Verification

Toneprinting™ empowers call centers to authenticate customers by pinpointing their device and matching phone numbers.

Geo-Insights
for Authentic
Call Origins

Phoneprinting technology traces the true origin of a call, safeguarding against potential number spoofing.

Detect & Differentiate Repeat Callers

Build distinctive voice profiles to identify and differentiate between legitimate and fraudulent callers in subsequent interactions.

Featured Content

Pindrop Voice Intelligence & Security Report Finds Fraudsters Passed Knowledge Based Authentication Questions 92 Percent of the Time.

Learn the innovative ways bad actors take advantage of certain authentication methods to commit fraud to better protect customer accounts.

*2022 Voice Intelligence & Security Report, Pindrop

Phoneprinting® : Elevating Call Center Security Standards

Embrace the unmatched capabilities of Phoneprinting® technology, diving into the intricate details of each call to ensure authenticity. This robust system fortifies call centers by detecting the techniques fraudsters employ, while simultaneously verifying genuine customers. Experience the future of call security with Phoneprinting.

  • Detect Spoofing: Analyze caller ID data against the actual device and location, highlighting discrepancies that suggest spoofing.
  • Detect Social Engineering: Introduce an advanced security layer that capitalizes on audio cues the caller can’t manipulate.
  • Phoneprint Signatures: Generate distinctive prints for calling devices, enabling the recognition of recurring callers.

The Pindrop difference

  • Pindrop’s patented Phoneprinting technology uses the full audio of a call to determine its true characteristics. Call centers use this technology to detect anomalous behavior for first time callers and identify repeat fraudsters. It goes beyond ANI/CLI validation and provides universal coverage regardless of device type and call attempts.

Customers & Partners

Phoneprinting® Perspectives: Dive Into Our Expertise Center

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Five9 + Multifactor Authentication and Fraud Detection

Discover how Five9 and Pindrop have partnered to help you mitigate fraud losses in the contact center by introducing advanced multifactor authentication and fraud detection solutions.

report

The $23B Fraud Problem in Retail

How protected are you? Read the white paper and learn about fraud trends and how PindropⓇ can help secure your business.

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Cutting Through the Noise: How Pindrop Is Setting New Standards in Fraud Prevention

As advanced technologies like artificial intelligence become increasingly sophisticated in their ability to mimic human voices, the risks of voice fraud and deepfake deception have intensified, fueling the emergence of new fraud tactics that threaten businesses and consumers. Pindrop Solutions aims to combat these emerging threats through innovative voice authentication, fraud protection, and deepfake detection technologies. Their platform assesses voice characteristics, caller behavior, device attributes, and live interactions to reliably distinguish between authentic human voices and synthetic or fraudulent attempts. It offers seamless security solutions that enhance protection for organizations while maintaining a frictionless user experience.

Take Action Against Fraud Today

Book a demo & discover how to safeguard your business.