Your Guide to Detecting and Preventing Banking Fraud
The Federal Trade Commission (FTC) reported that in 2023, consumers lost more than $10 billion to fraud. Additionally, a YouGov survey revealed that more than
Phone Scams to Watch Out For in 2025
Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the
7 Contact Center Trends We Expect to See Throughout 2025
Contact centers have changed significantly in the past two decades, considering the sheer amount of new technologies that have been introduced. Now, we stand on
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Pindrop® Pulse, First to Accurately Detect Deepfakes from OpenAI’s Voice Engine
Several of our customers have asked Pindrop if our recently launched deepfake detection product, Pindrop® Pulse, can detect synthetic content generated by OpenAI’s1 new Voice
4 Top Cybersecurity Trends Discovered From Our Recent CFX Event
Ensuring cybersecurity is front and center for companies is now a non-negotiable task. That’s why Pindrop released quarterly insider sessions to check in and ensure
Pindrop Named A Winner in the FTC Voice Cloning Challenge
The FTC (Federal Trade Commission) held its sixth Voice Cloning Challenge under the America COMPETES Act to drive innovation in voice cloning detection for protection
Pindrop® Pulse Excels in an Independent NPR Audio Deepfake Experiment
Digital security is a constantly evolving arms race between fraudsters and security technology providers. In this race, fraudsters have now acquired the weapon of Artificial
Deepfake Dilemma: Elections at the Crossroads of Democracy and Deception
Paul Carpenter, a New Orleans Street magician, wanted to be famous for fork bending. Instead, he made national headlines on CNN when he got wrapped
4 Top Questions Answered on How Passive Authentication Works to Secure Call Centers
We recently hosted a webinar with boost.ai and Desert Financial Credit Union (DFCU) to discuss better securing call centers in today’s rapidly changing environment. The
3 Steps to Protect Call Centers in Retail from Refund Abuse Fraud
As e-commerce and the retail industry continue to grow, so does the number of fraudsters who take advantage of the flexible and customer-friendly methods crucial
4 Essential Facts on BlackCat Ransomware for Healthcare Protection
There are indications that U.S. healthcare giant Change Healthcare has made a $22 million extortion payment to the infamous BlackCat ransomware group (a.k.a. “ALPHV“) as
Using AI to Combat Healthcare Fraud
AI continues to attract attention in almost every field. Since the release of ChatGPT, we’ve been caught in a race to introduce AI in every
3 Mysteries About Deepfakes and What Your Company Can Do About It
Pindrop recently hosted a webinar on Voice Theft and How Audio Deepfakes Are Comprising Security on Tuesday, March 5th. Top C-suite execs from Pindrop shared