We know all about outdated security measures. At Pindrop, we’re bringing innovation to the voice channel, which has seen little of that since the advent of the Knowledge Based Authentication (KBA) question. In a world with Google search and online black markets selling stolen identities, many call center security measures seem hopelessly dated.
As we move into the third day of the conference, we’re looking forward to sharing our message of call center fraud protection and customer authentication. Read on for some details on what to expect from Pindrop at RSA today.
First order of business: Coffee. Pindrop is sponsoring two Caffeine Happy Hours at Peet’s Coffee on 3rd & Mission. Stop by Peet’s between 9:30am-10:30am or 1:00pm-2:00pm and show your RSAC badge for a free drink on us.
Next, stop by our booth (#245) between 11:00am-6:00pm to say thanks for the coffee, catch a presentation or demo, and meet the Pindrop team. We’ll be running in-booth presentations all day.
Schedule:
11:15am – The Weird World of Phone Fraud: How Criminals Exploit Your Call Center
12:00pm – Using Call Audio to Authenticate Customers & Detect Fraud (Demo)
12:45pm: Authentication: Are Your Customers Who They Say They Are?
1:30pm – Using Call Audio to Authenticate Customers & Detect Fraud (Demo)
2:00pm – What Can You Tell From A Phone Call
4:45pm – Using Call Audio to Authenticate Customers & Detect Fraud (Demo)
5:30pm – The Weird World of Phone Fraud: How Criminals Exploit Your Call Center
