Voice security is not a luxury—it’s a necessity
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How Pindrop customers are winning in the fight against fraud
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Spoofed Calls Detected
Your trusted partner in
voice authentication and security
Pindrop leads the way in voice-based fraud prevention, consistently staying one step ahead of fraudsters. Our solutions defend your business from voice fraud, ensuring secure customer interactions. We tailor our services to your specific needs, protecting your reputation, fortifying your security, and elevating the customer experience.
Why fraud detection should be top of mind
Data breaches are at an all-time high
In 2021 and 2022, the number of reported data breaches reached an all-time high, with over 1,800 incidents each year. These breaches have affected over 300 million victims, highlighting how widespread and damaging online fraud can be.
Fraud and cyberattacks are increasing
Fraud is on the rise due to economic uncertainty and data breaches. Fraud calls increased by 40% in 2022, and this trend is expected to continue in 2023 and beyond. Hackers are using increasingly sophisticated methods to access valuable sensitive data for profit through cybercrimes.
Customers’ call center expectations continue to grow
To meet growing consumer and security demands, businesses need secure, automated solutions that empower them to remain nimble in today’s ever-changing fraud landscape, while increasing operational efficiency and delivering engaging, timely, and relevant customer experiences.
Countering Fraud in 2023:
Trends and Defense Strategies
Download the 2023 Voice Intelligence & Security Report
to learn more about:
to learn more about:
- Addressing rising fraud rates: Financial institutions edge closer to the 2019 level of 1 in 686 as fraudsters return to contact centers in 2022.
- Leveraging data breaches: Fraudsters achieve Knowledge Based Authentication questions with a success rates of 40-80%, compelling Pindrop customers to save $4M monthly through the switch to multifactor authentication.
- Amplified risk with dark web data: Dark web data fuels IVR Reconnaissance, resulting in 10x more risk in the IVR compared to interactions with agents. Fraudsters swiftly target accounts and share data with fellow criminals.
