Resources

Discover the Future of Voice Security

Gain unparalleled knowledge into topics like audio fraud prevention, authentication, deepfakes, and more with our expert-curated collection of informative webinars, insightful blogs, and comprehensive reports.

Webinars Blogs Reports Videos Case Studies Events

Evaluating Your Defense Strategy Against Deepfakes: Top 4 Factors to Prioritize

August 16, 2023

Essential guidance from a comprehensive survey of 100+ executives, that illuminates crucial methods and reasons behind constructing a robust defense against the deepfake threat.

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Improve your Contact Center Customer Experience & Security

Pindrop, Five9 & NovelVox Webinar

September 13, 2023 @ 2:00 pm - 3:00 pm EST
Sumant Mauskar, David Tevendale, Amanda Miller, John Charles and Martin Katz

WATCH NOW

Unbeatable Performance: Pindrop's Liveness Detection and the Waterloo Study

August 1, 2023

The Waterloo study highlights the threat of new attacks that remove differences between genuine and machine speech and demonstrates the need for constant innovation to stay ahead of malicious actors.

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Building a Future-Ready Contact Center

AMA with Pindrop and Google Cloud

September 12, 2023 @ 2:00 pm - 3:00 pm EST
Gino Cotignola, Sumant Mauskar, Kalebyra White and Jennifer Carbone

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Exposing the Truth About Zero-Day Deepfake Attacks: Meta’s Voicebox Case Study

July 5, 2023

A lot has been written in the cyber security press recently about the declining efficacy of voice biometrics. The emergence of Artificial Intelligence (AI)-generated synthetic content has been frequently attributed as a critical threat to the reliability of voice-based authentication methods, casting doubts on its long-term viability.

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IVR/IVA Authentication Methods

June 14, 2023

The phone channel remains a critical part of the contact center. As such, it is increasingly important to ensure that organizations carefully assess the authentication methodology employed within their IVR/IVA to balance security as well as the customer experience.

READ HERE