Why should enterprises consider the move to a cloud based Contact Center?
Part 1: The Power of Customer Authentication
Part 1 of 3
April 1, 2021 @ 1:00 pm - 1:30 pm EST
Amit Gupta & Sam Espinosa (Next Caller)
The Law of Unintended Consequences
March 10, 2021
Unintended consequences is a popular topic when it comes to security. In many ways, security involves the study of unintended consequences, as we monitor and measure how effective those controls remain through tests of intended and unintended real-world consequences.
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The 2021 Pindrop Voice Intelligence & Security Report
Explore an in depth analysis of fraud, data theft, and the impact to contact centers during the COVID pandemic.
DownloadPindrop & FNBO Fireside Chat: Helping Secure "the great big small bank"
March 18, 2021 @ 1:00 pm - 1:30 pm EST
Skip Lindgren & Steve Furlong (FNBO)
Measuring Risk in Self-Service: Data Analysis on Real IVR Traffic
March 11, 2021 @ 1:00 pm - 1:30 pm EST
Mark Roberts
CommunityAmerica Case Study
Read how a beloved and trusted local credit union, who provides products and services to their extended Kansas City family, partnered with Pindrop to overcome security challenges and helped provide a better experience to CommunityAmerica members.
DownloadEffective Fraud Prevention - It Takes a Village
February 25, 2021 @ 1:00 pm - 1:30 pm EST
Mark Horne
Pindrop Protect & Passport: Discover the Power of Multifactor Authentication
February 11, 2021 @ 1:00 pm - 1:30 pm EST
Scott Engels