Exploring the Changing Contact Center Security Landscape
Pindrop Featuring Gartner
February 4, 2021 @ 1:00 pm - 2:00 pm EST
Mark Horne & Jonathan Care (Gartner)
Partnership Announcement - Tivo & Pindrop
January 26, 2021
Pindrop has partnered with TiVo to deliver a more streamlined and frictionless content discovery experience for consumers, unlocked through voice AI.
Read HereProtecting the IVR: Optimizing IVR Systems in the Contact Center
Part 3 of 3
January 21, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux
Protecting the IVR: Stopping IVR Fraud in the Contact Center
Part 2 of 3
January 14, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux
Protecting the IVR: What is IVR Fraud in the Contact Center?
Part 1 of 3
January 7, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart
Pindrop Picks Up Another Cybersecurity Award
January 18, 2021
Pindrop was named a hot cybersecurity company in 2021 by cybercrime magazine.
Read HereVerizon & Pindrop: Better Together
December 17, 2020 @ 1:00 pm - 1:30 pm EST
Dave Albers & Tony Lutz (Verizon)
Stopping Fraud at the IVR: Applications for Cross-Channel Defense and a More Secure Contact Center
Analyst Report Series Featuring Opus Research
December 10, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Dan Miller (Opus)
Stopping Fraud at the IVR, The New Front Door
Analyst Report by Opus Research
Opus Research's latest publication explores how fraudsters are using the IVR as a “rich source of background information.”
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