Year In Review: How Pindrop Product Teams Innovated for the Future
December 12, 2024
Learn how Pindrop modernized fraud security in 2024 with industry-leading deepfake detection, continuous accuracy improvements, and streamlined integrations for enhanced fraud prevention.
READ HEREYour Guide to Detecting and Preventing Banking Fraud
December 10, 2024
Protect your bank from rising fraud attacks. Learn strategies to detect and help prevent account takeovers, wire fraud, and payment scams while ensuring seamless security.
READ HEREPhone Scams to Watch Out For in 2025
December 2, 2024
Stay informed about 2025's evolving phone scams targeting individuals and businesses, and learn practical tips to stay ahead and protect your assets.
READ HERE7 Contact Center Trends We Expect to See Throughout 2025
November 21, 2024
Are you tired of long wait times and frustrating contact center experiences? Discover 7 trends transforming customer service for a more personalized and secure future.
READ HERE5 AI Trends for Contact Center Automation in 2025
November 14, 2024
Discover the top 5 AI trends shaping contact center automation in 2025 and how these innovations can improve customer experiences and operational efficiency.
READ HERE10 Important Contact Center Metrics + KPIs to Track
November 12, 2024
Track the top 10 contact center metrics and KPIs for 2025. Learn how these performance indicators help improve efficiency, service quality, and customer satisfaction.
READ HEREMultifactor Authentication and Fraud Detection with the Five9 Integration
November 6, 2024
Discover how Five9 and Pindrop have partnered to help you mitigate fraud losses in the contact center by introducing advanced multifactor authentication and fraud detection solutions.
READ HEREDemonstrating Our Technology’s Role in Election Integrity
November 1, 2024
Learn how Pindrop® Pulse™ Inspect strengthens election integrity by detecting deepfakes in media, helping protect public trust against AI-driven misinformation.
READ HEREBiggest Security Threats Facing Contact Centers in 2025
October 30, 2024
Identify the top security threats contact centers will face in 2025 and discover practical solutions to secure operations, protect customer data, and prevent fraud.
READ HERE