FAQ - Pindrop and the FFIEC Authentication Guidance Data Sheet
Download this FAQ to learn how Pindrop can help you secure authentication following the FFIEC way.
DownloadPindrop + Forrester Total Economic Impact Calculator
What can efficient authentication save your business?
By providing just a few details, you'll receive a report outlining how Pindrop® solutions can help with cost savings, operational improvements, fraud loss reduction, and year over year benefits
Learn MoreCost Savings and Business Benefits Enabled by Pindrop
A Commissioned Total Economic Impact Study Conducted by Forrester
According to Forrester Consulting's recent TEI Study, Pindrop delivers 171% ROI. Dive into how Forrester calculated these results.
DownloadConsumer Authentication Experiences: How To Achieve Friction-Free Customer Care
A Pindrop & PYMNTS Collaboration
The Consumer Authentication Experiences report, a PYMNTS and Pindrop collaboration, surveyed nearly 3,800 U.S. consumers to learn how offering innovative verification experiences is helping businesses deliver superior customer service across all channels.
DownloadSolving the Authentication Puzzle
A CCMA Research Initiative Supported by Pindrop
Whether it’s trying to remember a ‘memorable phrase’ or waiting for a ‘One Time Password’ to arrive, every consumer is familiar with authentication. A clunky authentication process is bad for both the customer and the advisor, and it’s also bad for business.
DownloadThe Case for Better Self-Service: Improving Customer Workflows and Preventing Fraud Around the IVR
As practitioners look to improve efficiency and get maximum value for any IVR investment, its impact on work flows and future technology must be considered: What does the customer journey look like when they need to reach the company? Where is the best place for identity and authentication? What are the most effective ways to help customers self-service without having to speak to a call center agent?
DownloadAccount Risk - The Latest Tool in Fraud and IVR Protection
This report covers the expected surge post pandemic, self-service’s role in dealing with it, how and when fraudsters use the IVR and how fraudsters’ activities can be used against them.
DownloadSTIR / SHAKEN for Contact Centers
This report discusses how to plan and prepare for the widespread deployment of STIR/SHAKEN, account for known/unknown integration or performance limitations and develop a passive, customer-friendly authentication process.
Read HereAI for Identity and Security: A Playbook for Financial leaders
In this report we break down the complexity of the AI ecosystem from an authentication and fraud protection perspective.
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