Catch threats early, protect trust
Fraudsters often engage in unusual activities, like robotic dialing or unusual keypress patterns. By using technology that analyzes these behaviors, detect more fraud before it impacts your customers.
Uncover patterns fraudsters can’t hide
Empower your organization with advanced tools that help detect call anomalies that traditional systems miss.
Help prevent account compromise
Block automated attacks and suspicious activity targeting customer accounts.
Speed up caller verification
Authenticate genuine callers, minimizing delays.
Strengthen defenses without friction
Enhance security while maintaining a seamless experience for your customers.
How it works
Spots suspicious patterns and authenticates callers in near real-time. Pindrop® solutions detect robotic and other activity to help streamline authentication.
Toneprinting® technology
Authenticate callers with Pindrop’s Toneprinting® technology that analyzes keypad inputs to distinguish real customers from bots, adding an extra layer of security.
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Pindrop® Trace™ technology
Connect data points to uncover hidden threats. Trace links suspicious actions across calls and accounts to expose coordinated fraud attacks before they escalate.
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Pattern recognition
Quickly identify and respond to risks with our solutions’ behavior analysis, helping uncover unusual patterns such as account reconnaissance, mining attempts, and robotic dialing to enhance security.
Learn MoreGain valuable insights in fraud detection
Explore data-driven solutions to help protect your business and customers from sophisticated fraud while staying informed on evolving tactics.
Tech for better call security
Our solutions are backed with years of research in the voice security industry and proven with customers in finance, insurance, and more.
Pindrop® Protect
Minimize the need for expensive, traditional methods like security questions or OTPs with comprehensive, highly reliable fraud detection tech that provides a single risk score for both the IVR and agent stages of a call.
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Pindrop® Passport
Legacy authentication systems are time-consuming for your agents and customers. Enable seamless, highly effective security measures with an advanced multifactor authentication solution.
Learn MoreRelated research + insights
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
