Detect patterns of suspicious behavior
Quickly identify and respond to risks with our solutions’ behavior analysis, uncovering unusual patterns such as repeated caller IDs, account reconnaissance, mining attempts, and robotic dialing to enhance security and detect fraud.
Apply another layer of vigilance
Catch fraudsters before they can strike by identifying and utilizing risky patterns of behavior and flagging at-risk accounts.
Keep calls efficient
Extracts valuable behavior signals from the IVR in the background of a call, without creating unnecessary friction for customers.
Improve security
Use risk information to strengthen your organization’s authentication and fraud detection policies.
Evaluate risk early
Analyze early risk intelligence in the IVR and apply this knowledge to help prevent unauthorized access.
Catching fraud before it escalates
Our solutions are backed with years of research in the voice security industry and proven with customers in finance, insurance, and more.
Pindrop® Passport
Legacy authentication systems are time-consuming for your agents and customers. Enable seamless, highly effective security measures with an advanced multifactor authentication solution.
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Pindrop® Protect
Minimize the need for expensive, traditional methods like security questions or OTPs with comprehensive, highly reliable fraud detection tech that provides a single risk score for both the IVR and agent stages of a call.
Learn MoreRelated research + insights
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
