Mitigate fraud by catching risks early
Fraudsters increasingly use stolen data to impersonate customers, putting accounts and reputations at risk. With real-time risk analysis, detect unauthorized access and other risks to help prevent fraud before it escalates, keep your customers’ info safe and avoid significant loss to revenue.
Use risk insights to protect accounts
Prioritize safety with real-time risk scores that adapt to new threats. Protect your reputation by acting quickly against unauthorized access and safeguarding sensitive accounts from takeovers.
Detect fraud early
Analyze calls in real time to identify unauthorized access and detect fraud before it happens.
Guard accounts
Monitor behaviors like spoofing, unusual call patterns, and high-risk networks to block threats.
Improve customer service
Let your team focus on customer interactions while risk analysis detects potential fraud in the background.
How it works
Identify high-risk interactions before they escalate. Pindrop® solutions’ risk capabilities deliver actionable insights, helping you to protect sensitive accounts.
Fraud Consortium
Cross-references calls with our large consortium of confirmed fraud data and proprietary risk engines.
Carrier risk analysis
Identifies suspicious calls from high-risk networks or unusual locations, helping you protect your customer accounts from known threats.
Velocity monitoring
Tracks unusual call patterns from the same number to detect automated fraud attempts.
Dynamic risk scoring
Evaluates information during the call, which dynamically adjusts the risk score and helps your team respond to threats.
Gain valuable insights in fraud detection
Explore data-driven solutions to help protect your business and customers from sophisticated fraud while staying informed on evolving tactics.
Helping preserve voice security
Our solutions are backed with years of research in the voice security industry and proven with customers in finance, insurance, and more.
Pindrop® Protect
Minimize the need for expensive, traditional methods like security questions or OTPs with comprehensive, highly reliable fraud detection tech that provides a single risk score for both the IVR and agent stages of a call.
Learn More
Pindrop® Passport
Legacy authentication systems are time-consuming for your agents and customers. Enable seamless, highly effective security measures with an advanced multifactor authentication solution.
Learn MoreRelated research + insights
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
