Partnering for success from day one
Selecting the right technology is only the beginning—success depends on the support that follows. At Pindrop, we eliminate uncertainty by offering tailored services and proven practices to meet your unique needs.
97%
Overall satisfaction
Pindrop customers rate their experience highly, highlighting strong business value and a reliable partnership.
98%
Technical support satisfaction
Access expert engineers 24/7/365 for around-the-clock assistance with your product needs.
95%
Implementation excellence
Partner with our experienced project managers to guide your onboarding process smoothly and efficiently.
By the numbers
We’re committed to delivering exceptional experiences for our customers—and it shows.
Awards
Our commitment to delivering exceptional outcomes has earned us recognition across the industry. From innovation to service quality, our accolades reflect the trust and success of our customers.
2024
Globee® Awards – Achievement in Outstanding Return on Investment (ROI)
2024
Globee® Awards – Thought Leadership in Customer Insights
2023
Globee® Awards – Customer Satisfaction Achievement
Expertise on your side
Pindrop combines advanced innovation with expert services to help you stay ahead in security and maintain efficient operations. Our tailored approach supports your specific needs at every stage of the partnership for measurable success.
01.
Plan
We conduct a detailed discovery process to understand your goals, challenges, and priorities. Together, we create a strategic roadmap that translates your vision into clear, actionable steps for success.
02.
Deploy
Our expert program managers and technical specialists guide you through a milestone-driven process using proven deployment methods. Every step is designed to integrate solutions effectively while minimizing disruption.
03.
Optimize
After deployment, we focus on enhancing your outcomes by applying the latest innovations, monitoring performance, and implementing best practices to adapt to evolving needs and achieve long-term success.
Exclusive insights + collaboration
Engage with our product leaders, share recommendations with peers, and learn how your performance compares to peer benchmarks. Drive optimal results with actionable ideas from other customers—available only to Pindrop clients.