Our products
Pindrop® Passport
Legacy authentication systems are time-consuming for your agents and customers. Enable seamless, highly effective security measures with an advanced multifactor authentication solution.
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Pindrop® Protect
Minimize the need for expensive, traditional methods like security questions or OTPs with comprehensive, highly reliable fraud detection tech that provides a single risk score for both the IVR and agent stages of a call.
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Pindrop® Pulse™ Tech
Fortify your contact center with modern deepfake detection technology designed to work with our multifactor authentication and fraud detection solutions. Get liveness scores to determine if a caller is human.
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Pindrop® Pulse™ Inspect
Apply our audio deepfake detection solution to uploaded or linked content from media sources or the web. Determine if what you’re hearing in an audio file is synthetic or human.
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Access advanced capabilities that allow for secure authentication, powerful fraud detection, and cutting-edge deepfake detection.
Voice analysis
Creates voice enrollments in seconds for quick and reliable authentication.
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Phoneprinting® tech
Analyzes over 1,300 features to detect unique non-voice audio signatures and anomalies.
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Toneprinting® tech
Analyzes keypress data and other device data as part of the secure authentication.
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Metadata analysis
Evaluates carrier metadata to help determine if a caller ID is legitimate or spoofed.
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Behavior analysis
Identifies patterns, such as robotic dialing, to detect suspicious activity.
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Liveness detection
Combats deepfake attacks by preventing authentication of synthetic callers with liveness detection add-on technology.
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Continuous Scoring
Reanalyze previous calls using updated fraud intelligence, automatically identifying cases to catch up to 22% more fraud.1
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Our partners in fighting fraud
Our technology partnerships bring diverse implementation options and resources that amplify our ability to innovate and serve our customers effectively.
Our difference is the customer experience
Achieve measurable success with a two-pronged approach to stronger security and more efficient operations. We combine advanced innovation with expert services, tailoring solutions to your needs at every stage of the partnership.
97%
Overall satisfaction
98%
Technical support satisfaction
95%
Implementation excellence