The Power of Pindrop® Pulse
CNN’s Anderson Cooper 360° spotlighted Pindrop® Pulse on Monday, Feb 26, revealing its advanced capabilities in detecting deepfakes, a pressing concern for voice security in 2024. This segment demonstrates how digital deception tactics like deepfakes can easily deceive the human ear and erode trust.
Interested in a tailored demo to see how Pulse can help you avoid the negative impacts of audio deepfake fraud on your business and its consumers?
How Pindrop® Pulse sets itself apart from the competition.
Designed using core tenets of effective deepfake detection.
Real-Time
Detection
This is particularly important for sensitive transactions (e.g., financial transactions). Our advanced proprietary technology operates in real-time, quickly identifying and flagging suspicious audio content with as little as 2 seconds of speech, thereby helping thwart potential threats before they escalate.
Continuous Assessment
To enhance protection against malicious actors potentially using sophisticated technology to bypass an organization’s authentication measures, it’s important to regularly update Liveness scores during calls as needed by customers.
Resilience
Pindrop® Pulse offers deepfake detection resilient to noise, reverberation, compression, transcoding, and adversarial attacks, as proven against the University of Waterloo’s black-box scenarios. For more on its robustness, refer to Pindrop’s defense against the Waterloo attacks.
Zero-day
Attack Coverage
Pindrop® Pulse uses proprietary technology that can detect new deepfake engines that have previously never been seen. Deepfake engines are not one monolithic system and are created by a large set of components. Pindrop recently demonstrated the ability of its liveness detection technology to identify previously unseen deepfakes with a very high level of accuracy.
Explainability
It is important for deepfake detection systems to provide explainable analysis results. Pindrop® Pulse provides a liveness score and a reason code with every assessment. This has no dependency on enrolling the speaker’s voice, and every call is atomically analyzed using fakeprintingTM technology.
1
Rapid
response
Designed for real-time applications, Pindrop® Pulse provides instantaneous analysis and identification of audio deepfakes within the IVR or at the contact center agent.
2
Continuous
assessment
Designed for real-time applications, Pindrop® Pulse provides instantaneous analysis and identification of audio deepfakes within the IVR or at the contact center agent.
3
No friction
analysis
Liveness detection does not require enrolling the speaker’s voice enabling the risk assessment as callers naturally engage with the IVR or contact center agents.
4
Reporting
Liveness Score and reason codes are available in automated reporting and manual data export from the UI.
5
Post-call
analysis
Provide real-time alerts to your fraud teams so they can review the transaction on a timely basis to stop fraudulent attempts.
6
Fully Integrated, Cloud-Native Capability
Pindrop® Pulse offers cloud customers integration with Pindrop Passport and Protect, eliminating the need for new APIs or system changes.
7
Ease
of use
Consume the analysis results via RESTful APIs in your rule engines or consume it via built-in policies in the platform.
Related research + insights
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
