Caller authentication is necessary, but often time-consuming and detrimental to the customer experience. That’s why Five9 and Pindrop have partnered to bring advanced authentication and fraud detection software to Five9 customers.
Learn how Five9 + Pindrop technologies united to provide secure and efficient experiences for MSUFCU’s member base
Discover how to help protect your business, reduce average call handle time, increase IVR containment, and improve contact center customer experience
Explore the fraud problem in credit unions and how Five9 + Pindrop technologies work together to defend against it
Your expert panel
Skip Lindgren
Sales Leader, Pindrop
Amanda Miller
Director, ISV Partnerships, Five9
David Tevendale
Manager, Partner Programs, Pindrop
Colleen Cole
VP of Contact Center, MSUFCU