Industries we serve
Banking + finance
Help protect your financial institution and account holders from fraud without sacrificing customer experience. Invest in fraud detection, deepfake detection, and authentication solutions to improve your contact center’s security.
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Insurance
Prioritize your policyholders’ data and your agents’ time with voice security solutions that know the importance of balancing security and efficiency. Deploy fraud detection, deepfake detection, and authentication for your contact center and see the difference.
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Retail
Help mitigate losses from return fraud with voice security solutions that authenticate callers and detect suspicious activity. Handle calls efficiently and securely.
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Healthcare
Service inbound calls to your healthcare contact center quickly and securely with advanced voice security solutions. Safeguard sensitive data without sacrificing efficiency.
Learn MoreNeeds we meet
Address security and efficiency problems in your contact center.
Fraud detection
Minimizes false positives, reduces fraud losses, and increases customer protection at every stage of the call with real-time detection.
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IVR fraud
Detects account reconnaissance and alerts agents to suspicious activity in your Interactive Voice Response (IVR) system.
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IVR containment
Verifies callers in the Interactive Voice Response (IVR) system—helping spot fraud before it reaches an agent.
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Multifactor authentication
Analyzes call metadata, behavior, and more to verify customers quickly, without the need for outdated security methods like OTPs.
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Deepfake detection
Distinguishes between human callers and synthetic audio early in the call by analyzing unique characteristics of human speech.
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Voice analysis
Matches the caller’s voice to their enrolled voice profile in the background without requiring caller or agent action.
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Our partners in fighting fraud
Our technology partnerships bring diverse implementation options and resources that amplify our ability to innovate and serve our customers effectively.
Our difference is the customer experience
Achieve measurable success with a two-pronged approach to stronger security and more efficient operations. We combine advanced innovation with expert services, tailoring solutions to your needs at every stage of the partnership.
97%
Overall satisfaction
98%
Technical support satisfaction
95%
Implementation excellence