Detect call risk early
Reduce time by using tech that analyzes carrier metadata and multiple risk factors—sometimes before the call even connects to your contact center.
Why Pindrop
Catch suspicious activity quickly with call metadata analysis, which helps determine whether a caller ID is legitimate or spoofed.
Assign a risk score quickly
Use Spoof Proof® detection to spot caller ID manipulation like ANI masking and help identify potential fraud early in the call.
Verify calls fast
Authenticate callers efficiently with tech that analyzes their caller ID credentials.
Save money + time
Authenticate 90% of callers on day one, reducing authentication time and costs.
Defending against bad actors
Our solutions are backed with years of research in the voice security industry and proven with customers in finance, insurance, and more.
Pindrop® Passport
Legacy authentication systems are time-consuming for your agents and customers. Enable seamless, highly effective security measures with an advanced multifactor authentication solution.
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Pindrop® Protect
Minimize the need for expensive, traditional methods like security questions or OTPs with comprehensive, highly reliable fraud detection tech that provides a single risk score for both the IVR and agent stages of a call.
Learn MoreRelated research + insights
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
