Data-driven defense to catch fraudsters
With retail fraud rampant, our comprehensive voice security product suite helps you prevent losses without sacrificing your customers’ experience.
Outsmart spoof callers
Enable a multifactor authentication solution and detect spoof calls before they even reach an agent.
Cut down on call times
Speed up service and save your agents’ time with passive voice authentication technology.
Rely on fraud intelligence
Identify fraudulent calls faster with technology that leverages our extensive database of confirmed fraudsters.
Tech for retail contact centers
Advanced fraud detection and multifactor authentication can help you keep calls moving—while stopping fraudsters in their tracks.
Pindrop® Protect
Get near real-time fraud alerts and better equip your contact center agents with risk assessments for inbound calls.
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Pindrop® Passport
Minimize legacy security methods. Enable seamless, effective security measures with an advanced multifactor authentication solution.
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Pindrop® Pulse™ Tech
Fortify trust and integrity between you and your customers with our industry-leading deepfake detection technology.
Learn MoreLower retail fraud
losses with tips for
your industry
Learn about Concession Abuse as a Service (CAaaS), the “service providers” who abuse return policies, and tips for better protecting your contact center.
Related research + insights
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
