STIR/SHAKEN: How To Maximize The Value For Your Contact Center

Using a question-based approach, this webinar will discuss some of the complex considerations surrounding the use of STIR/SHAKEN attestations in the contact center, and suggest questions that your business may want to answer as you:

• Plan and prepare for widespread deployment
• Account for known and unknown integration or performance limitations
• Seek to develop a passive, customer-friendly call authentication process