Be prepared with voice security
Invest in a comprehensive fraud detection solution to protect one of your most vulnerable channels—the contact center.
Why Pindrop
Minimize false positives, help cut fraud losses, and increase customer protection at every stage of the call with real-time detection.
Catch more fraud, faster
Detect up to 80% of fraud in your contact center1 to reduce losses and protect sensitive customer information.
Eliminate distractions
Minimize false positives to less than 0.5%1 so your team can focus on real threats instead of reviewing genuine calls.
Safeguard every step
Analyze calls in the IVR and during agent interactions to spot suspicious activity at critical moments.
Evolve risk score at each stage
Update risk analysis dynamically throughout the call journey, allowing for continuous evaluation of caller authenticity.
Uncover hidden risks
Review previous calls with new fraud intelligence to identify overlooked threats and create actionable cases.
Stop deepfakes in their tracks
Detect deepfakes with 99.2% accuracy,2 that can help prevent estimated fraud losses of up to $5.1M.3
Helping spot fraud before it costs you
Our solutions deliver voice security to industry leaders in finance, insurance, and beyond—where dependability and customer satisfaction are essential.
Pindrop® Protect
Minimize the need for expensive, traditional methods like security questions or OTPs with comprehensive, highly reliable fraud detection tech that provides a single risk score for both the IVR and agent stages of a call.
Learn More
Pindrop® Pulse™ Tech
Fortify your contact center with modern deepfake detection technology designed to work with our multifactor authentication and fraud detection solutions. Get liveness scores to determine if a caller is human.
Learn MoreGain valuable insights in fraud detection
Explore data-driven solutions to help protect your business and customers from sophisticated fraud while staying informed on evolving tactics.
Related research + insights
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
